Terms & Conditions

Last Updated: August 10, 2026

Welcome to Pouchinio Pro Cleaning LLC. By requesting, booking, or using our services, you agree to the following Terms & Conditions.

1.Services

Pouchinio Pro Cleaning LLC provides residential cleaning, commercial and office cleaning, Airbnb and vacation rental cleaning, move-in and move-out cleaning, deep cleaning, post-construction cleaning, carpet and upholstery cleaning, pressure washing, trash valet services, and other related services.

The exact services provided will depend on the service selected, the quote provided, and any agreement made before the appointment.

2.Estimates and Pricing

Prices may vary depending on the size and condition of the property, type of service, amount of work required, location, and additional services requested.

If additional work is required beyond the original request, we may discuss an additional charge with the customer before completing that work.

3.Appointments and Property Access

Customers are responsible for providing safe and timely access to the property at the scheduled service time.

This may include providing keys, access codes, gate instructions, parking information, or other necessary instructions.

Delays caused by unavailable access may affect the appointment.

4.Cancellations and Rescheduling

Customers should contact us as soon as possible if they need to cancel or reschedule an appointment.

Repeated last-minute cancellations or missed appointments may require a deposit or advance payment for future bookings.

5.Payments

Payment is due according to the terms provided when the service is booked or invoiced.

Customers are responsible for ensuring that payment information is accurate and that payments are made on time.

6.Customer Responsibilities

Customers should inform us before service begins about fragile items, damaged surfaces, special materials, restricted areas, pets, security systems, or any special cleaning instructions.

Valuable or highly fragile items should be secured before the cleaning appointment.

7.Satisfaction and Service Issues

We want customers to be satisfied with the services provided.

If you notice an issue with a completed service, please contact Pouchinio Pro Cleaning LLC as soon as possible. We will review the concern and determine an appropriate solution.

8.Damage and Liability

Pouchinio Pro Cleaning LLC takes reasonable care while providing services.

We are not responsible for pre-existing damage, normal wear and tear, improperly installed items, unstable furniture or fixtures, or damage resulting from conditions that were not disclosed before service.

Any claim regarding possible damage should be reported as soon as reasonably possible after the service.

9.Photos

We may take photos before or after services for documentation, quality control, or verification purposes.

We will not intentionally publish photos that reveal private or personally identifying information without appropriate permission.

10.Website and Online Requests

Submitting a quote request, contact form, booking request, or other online form does not guarantee an appointment until the service is confirmed by Pouchinio Pro Cleaning LLC.

11.Privacy

Personal information submitted through our website is handled according to our Privacy Policy.

12.Changes to These Terms

Pouchinio Pro Cleaning LLC may update these Terms & Conditions when necessary. The current version will be posted on this website with its updated date.

13.Contact Us

For questions regarding these Terms & Conditions, please contact:

Pouchinio Pro Cleaning LLC Orlando & Kissimmee, Florida

Phone: (407) 350-6729

Email: pouchinioprocleaning@gmail.com

Website: www.pouchinioprocleaningllc.com